Prof. Tarun Khanna’s interaction with Al-Noor Ramji Former Chief Executive Officer of BT Innovate & Design and Chief Information Officer, BT Group Plc., David Kirkpatrick Author, The Facebook Effect: The Inside Story of the Company that is Connecting the World and Chris Scalet Executive Vice President, Global Services & Chief Information Office, Merck at a session in Orlando, Florida. Vineet Nayyar, CEO of HCL Technologies gave welcome address at the session.
Tarun Khanna: Thank you Vineet. Good morning everybody.
As the panel is approaching, I thought I’d just say some introductory words. It’s hard to stand here in the shadows of a charismatic individual like Vineet or an intellectual like Bonnie. My compliments Bonnie – a wonderful and inspiring job! But I thought I’d just set the stage for this panel, which is to explore this idea of EMPLOYEES FIRST, CUSTOMERS SECOND a little bit.
I met Vineet through a friend – unconnected from HCL, through more of a social meeting and I think we hit it off because he was talking a lot about this idea of EMPLOYEES FIRST, CUSTOMERS SECOND. This is about five or six years ago. And I recognize in this an aphorism that my mother had always raised us with, which is sunlight is the best disinfectant.